FAQ

1. Why I should choose manufacturer Qixiang’s industrial 4g router device for M2M IoT application?

Qixiang are a manufacturer focusing in iot and m2m router products, Qixiang router are industrial grade and adopt 4g/LTE/cellular network, it is easy to deployment and keep stable working under harsh environment. Because M2M & IoT device usually deploy in multiple harsh environment and required stable network connection, they can best fit with our router modem.  Please consult Qixiang sales for the proposal.

2. What is M2M?

Machine to machine (M2M) is direct communication between devices using any communications channel, including wired and wireless. Machine to machine communication can include industrial instrumentation, enabling a sensor or meter to communicate the information it records (such as temperature, inventory level, etc.) to application software that can use it (for example, adjusting an industrial process based on temperature or placing orders to replenish inventory).

3. What is Iot?

The Internet of Things (IoT) is a system of interrelated computing devices, mechanical and digital machines have the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction.

4. How to verify the cellular network frequency band in my country?

Contact your local carrier to get local frequency band or check from website: https://www.frequencycheck.com/

5. How to configure Qixiang router?

Qixiang router support configuration by web browser, it is easy to follow Quick Guide to finish the installation.

6. What is DTU feature of Router?

Router built in serial port of RS232/RS485 (terminal block interface) and provide DTU function, transfer serial data through Ethernet network, support transparent transmission, Modbus and other protocols.

7. Can I have a small order? What’s your MOQ?

Sample order MOQ is one and welcome for quality checking. Batch order please contact sales person.

8. How to buy the sample or send inquiry?

Place send inquiry in website or send to email: sales@keennew.com, contact sales person for order placing.

9. What’s the payment terms?

100% payment in advance for sample. 30% deposit and 70% balance before ship for batch order.

10. How do you ship the items and how long does it take arrive?

Sample can be sent out in 3 working days. Batch order please contact sales person. DHL, TNT, FEDEX or UPS usually takes 3-5 days to arrive.

11. What is the package?

One product include route, Ethernet cable, power adapter, antenna packed in one box. 10 pieces packed in one carton. All will be good protection.

Focusing on IoT/M2M connectivity product, helps customers create value and improve efficiency

Contact Qixiang engineer and get started today!